Manufacturers





FAQs

 
About Us


Delivery Information


Ordering / Products


Payment Information


Order Status





About Us

What is Pleasure Shop Philippines?  BACK TO TOP

If you are looking for sex toys, vibrators, dildos, lubricants and other adult toys, then you came to the right shop!

There's no other store in the Philippines compared to us, we strive to make every customer's shopping experience easy and worthwhile.

Our main goal is to reach all customers across the country, that's why we provide a hassle-free online shopping service and Nationwide Delivery. We also offer Cash on Delivery within Metro Manila. You can also personally choose your item by visiting our store.

Not only do we sell authentic and U.S. FDA approved products, but also sells sex toys from top of the line brands like Lelo, California Exotic Novelties, Pipedreams, Doc Johnsons, Fleshlight, Evolved Novelties and many more. We give time and dedication to provide you with every little details possible. Such as images, colors, sizes, weight, shapes and descriptions of all the products that we sell, in case you are ordering online, so that you will not be surprised or be shocked of what you have actually bought before it reaches your hand.

We set our store apart from any other sex toy stores in the Philippines by striving for better reputation, excellence and good work. We are happy to say that we have served customers across the Philippines and have not received any bad reviews.

Do you have a physical store or a showroom?  BACK TO TOP

Yes, drop us a visit at:

Pleasure Shop Mandaluyong
1st Floor, The Venue Tower (Club Mwah)
652 Boni Avenue, Plainview
Mandaluyong City 1550

Store Hours: 11AM - 9PM, 7 Days a Week



Pleasure Shop Timog
Unit 108 #2 Jiao Bldg.,
Timog Ave., Brgy. Paligsahan
Quezon City 1103

Store Hours: 11AM - 9PM, 7 Days a Week


What kind of sex toy brands do you sell?  BACK TO TOP

We sell top of the line sex toy brands. From California Exotic Novelties, Evolved Novelties, B Swish, Pipedreams, Doc Johnsons, to top Swedish designer brand like Lelo and world famous brands like Fleshlight and We Vibe. These are all FDA approved and passed the highest quality assurance in the U.S., not only do we sell the most renowned brands but we choose the most high reviewed and best selling products available.

Why will I choose your store over other sex toy shops?  BACK TO TOP

We try to set our store apart from the rest by providing you the best quality service and top of the line U.S. products. If you order internationally, you will surely experience exorbitant shipping charges, custom duties and taxes. Apart from that, you will have to go through all the process, long waits, corruptions and hassles claiming your order at the customs. While at Pleasure Shop, our products is always on hand so your order gets delivered right at your doorstep 1-4 business days after you have settled your payment.

We also have the most competitive prices of sex toys available in the market, our selection of sex toys ranges from affordable to the luxurious ones.

We pay attention to our customers comments and suggestions and strive everyday to improve our shop. That's why we provide YOU with great discounts and promos on a regular basis.

See what our customers have to say about us.



Delivery Information
Do you deliver outside Metro Manila?  BACK TO TOP

Yes. We deliver nationwide.

Do you deliver outside Philippines?  BACK TO TOP

Due to customs issues, we don't deliver outside the Philippines since we can't guarantee the safety of your order.

Can I have my order picked up?  BACK TO TOP

Yes, just choose "LBC Branch Pickup" as your Delivery Method and write down the LBC branch where you want to pick up your order on the comment box of the Delivery Method page.

If you are from Metro Manila, you can also have your order picked directly from our store to save you from additional charges.


How much will my delivery cost and how long before my order gets delivered?  BACK TO TOP

Metro Manila: 1-2 Business Days
Door to Door Delivery = FREE
LBC Branch Pickup = PHP200.00 - PHP400.00
Cash on Delivery = PHP200.00

Province: 2-3 Business Days
LBC Door to Door Delivery via LBC = PHP250.00 - PHP400.00
LBC Branch Pickup = PHP250.00 - PHP400.00

NOTE:
Business Days are Mondays to Saturdays except Holidays.

Do you have a cutoff time?  BACK TO TOP

All orders paid before 5pm, Mondays to Saturdays, will be sent to LBC within the day. Otherwise, it will be scheduled the next business day.

If you wish to receive your order as soon as possible, please settle your payment within the day.

How Discreet is your delivery/order process?  BACK TO TOP

For Delivery:
  • Your Credit Card statement will billed by the name "EZENTECH".
  • We declare your package as "Gift" or as a "Massager".
For Packaging:
  • Your order is automatically gift wrapped and bubble wrapped and we will never put our name on the package, this ensures no one will will know what your are getting.
  • This is how your package would almost look like:


How can I be sure that you will deliver my order?  BACK TO TOP

If you are not comfortable about ordering online, you can always visit us at our showroom. Or, you can choose to pay cash or credit card upon delivery.



Ordering / Products
How can I place my order?  BACK TO TOP

You can see the step by step process of how to order in our website from the video below.


Do you have a warranty?  BACK TO TOP

Yes. We give and honor our customers a 7-day warranty. We make sure each product you order is in good condition and is working properly before we deliver it. But in case of a defective item, we will ask you to ship back the item within 7 days after receiving the package as long as the original packaging is intact. We will send you replacement of the item you purchased after we receive the defective item.

Due to health and sanity reasons, we will not replace items which has already been used. We also don't replace items you have wrongfully ordered. Example, you ordered an item and did not like the color and/or the size.

For defective items, please send it back to the following address and send us via SMS or email the Tracking Number of your package.

Pleasure Shop Philippines
1st Floor, The Venue Tower (Club Mwah)
652 Boni Avenue, Plainsview
Mandaluyong City 1550

Do you give discounts?  BACK TO TOP

Yes. We give discounts on the following:

1. We offer Free Delivery for orders within Metro Manila
2. 3% discount for returning customers

I'm from overseas, can I send my order to someone in the Philippines? How?  BACK TO TOP

Yes. Just place your order in our website and fill in the delivery form with the delivery address of the person you are sending your order. We will contact you after your order has been sent for delivery and we will provide you the tracking number of your order. If you choose PayPal during your checkout your billing address will appear as your delivery address on PayPal's page. You may also choose Money Transfer via Xoom/Moneygram as your payment method.



Payment Information
How can I pay for my order?  BACK TO TOP

You can pay your order through the payment methods listed below:
Credit Card
Accepts ALL Major Credit Cards. For international customers, your billing address will appear as your shipping address on PayPal. For Metro Manila orders, please provide a valid ID as our Proof of Shipment.
Bank Deposit
Money Transfer
Money Transfer for International Orders
For Metro Manila Only

Can I pay Cash on Delivery?  BACK TO TOP

Yes, just choose "Cash on Delivery" as your Delivery Method and provide a valid contact number and address to ensure a smooth transaction. We will contact you via text/call before the delivery. You should be available during the delivery, otherwise please have someone receive your order(s) in your behalf. If we are unable to reach you, we will automatically cancel your order.

How can I confirm my payment?  BACK TO TOP

After you have made your payment thru Bank Deposit or Money Transfers, please text, call or email us and provide the following details:

Please indicate the following:
Payment Method
Sender's Full Name
Amount Sent
Address where you sent the payment
Control or Tracking Number (For Money Transfers)

Also, you may follow the steps below for confirming your payment on our website:




Order Status
What is an order expiration?  BACK TO TOP

If you have chosen Bank Deposit (BDO, BPI) or money transfer (LBC, Cebuana Lhuillier, MLhuillier, GCash, Xoom/Moneygram) as your mode of payment, we require you to settle your payment within the next 24 hours since the item you have ordered is considered Reserved. If you fail to settle your payment within the given period of time, your order will expire and will no longer be processed.

In case you want to reorder, just give us a call at (02) 234-1981 or send us an SMS at 09275525951 / 09193125071 or email us at support@pleasureshop.com.ph to reactivate your order.

How can I track or check for the status of my order?  BACK TO TOP

You can check the status of your order through our website. Below is a video of the step by step process on how you can track the status of your order.

For LBC Door to Door or LBC Branch Pickup, we will provide you with your tracking number once your order has been sent for delivery. You can track your package here: http://www.lbcexpress.com/.